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Page History: ShowBiz Installation Guide

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Page Revision: 23/04/2014 11:03 AM


Check any existing Shortcuts


If you already have one or more shortcuts on the desktop or in the start menu, they may point to the wrong place. To check this:

1. Right-click on any existing shortcut and select Properties.

2. Check the "Type of File"

  a. If "Type of File" is a "ClickOnce Application Reference (.appref-ms)" then it can be left

  b. If this is NOT the case, then the shortcut should be deleted (to ensure an obsolete version of the software is not run), and the below procedure should be followed


Install ShowBiz


1. Download and install each of the following onto each PC:

  a. Crystal Reports

  b. Microsoft SOAP (based on Windows Version)
    b1. Windows XP/Vista/Windows 7: here
    b1a. MsXML 4.0 msi Service Pack 2
    b1b. Security Update for Microsoft XML Core Services
    b2. Windows 98, 2000, ME, Server 2003, XP: here

  c. Microsoft Visual Basic Pre-reqs

2. Install ShowBiz from the following webpage:

  a. ShowBiz 3 ClickOnce installer
  b. ShowBiz 4 ClickOnce installer

Important Note re. common richtx32 issue


If rcv an error regarding richtx32.Ocx access being denied when first run ShowBiz, you need to use Regsvr32 to register the richtx32.Ocx file under C:\Windows\System32

1. Get access to the desktop (e.g. via teamviewer or other means)
2. Create a temporary folder (e.g. "Strident")
3. Copy/Remote File Transfer from a suitable source computer, all files that start with richtx that are in the C:\Windows\System32 into the destination computer's new temporary folder. There should be 3 files.
4. Move these files into the destination computer's C:\Windows\System32 folder. If already exist, replace if files being copied are newer than existing files.
5. Open a command window (preferably as admin) by going the start menu and finding Command Prompt, right-clicking and choosing Run as Administrator
6. Enter the following at the command line: regsvr32 C:\Windows\System32\richtx32.Ocx

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